Job Introduction
The Motor Counter-Fraud Team is a multiple award-winning team. It has a reputation for not only defending the claims themselves (the main aim is full repudiation), but also for proactively tackling those organisations and professional enablers behind the claims, particularly for organised fraud. The team adopts a collaborative approach where both reactive and proactive investigation is promoted, working hand in hand with our clients and agencies such as IFED and the new Regional Fraud teams.

Role Responsibility
Effectively running the file to ensure deadlines are met and cases managed proactively to conclusion
Ensure work is carried out effectively to meet the needs of the clients, the commercial requirements of the firm and the quality standards to include:
Adherence to internal and client SLAs, KPIs and protocols
Achievement of agreed financial targets
Prompt billing and collection of WIP and disbursements
Prompt and accurate provision of MI
Devising a clear case strategy which is adhered to, ensuring cases are run smoothly and balance the commercial interests of both the Firm and the client
Applying appropriate and current technical expertise and case law
Effectively managing risk and compliance issues within each case, ensuring any emerging problems are escalated promptly to their Supervisor in the first instance
Engaging with clients where appropriate to maximise opportunities to meet and build rapport with clients, at all times acting as an ambassador of the firm
Contribute to Business Development and client relationship activity in support of the Client Relationship Partner where required
Maintaining and developing technical knowledge through attendance at training sessions and reading appropriate publications
The Ideal Candidate
A high level of personal compliance with firm protocols and procedures
Good legal knowledge relevant to their area of expertise
Good organisation skills, able to work to deadlines, prioritise own workload and meet conflicting demands
An ability to adopt a commercial perspective to legal issues. High standard of written and oral communication skills
Confident negotiator
Able to produce work to a high standard, with excellent attention to detail and concern for quality of service
Team oriented and collegiate with a willingness to share knowledge with and support other members of the team
Excellent relationship and client handling skills. Able to deal confidently and professionally with clients on day to day issues
About the Company
We are a leading international legal business with over 2,500 colleagues and a diverse range of capabilities. We have 11 offices in the UK as well as offices in Dublin, Madrid, Paris, Singapore, Chile, Colombia, Mexico and Miami. We also have associations/alliances with firms in Malaysia, Brazil, Peru, Argentina, Central America, the USA, Australia and Germany.

They are a broad-based commercial firm with a strong heritage in insurance, health and real estate. This is complemented by a fast-growing Business Advisory capability. We represent a wide range of clients, ranging from household names to government departments and NHS bodies. We act for all of the UK’s top-ten insurers, we are market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-12 housebuilders.

We have an impressive legal pedigree, with 142 Chambers UK 2021 practice area and individual lawyer rankings. In Legal 500 UK 2021, the firm received a top tier ranking for 37 of its practice areas, and 58 lawyers were singled out in the ‘Leading Individual’ rankings.

If you feel you have the required experience and skills to be considered for this vacancy please submit your CV.